Return & Exchange Policy

We want you to be completely satisfied with your purchase from Tenzero.store.

Returns

You may request a return if the product is:

  • Unused and in its original condition.
  • Returned with its original packaging and accessories, where applicable.
  • Not damaged or altered after delivery.

Return requests must be submitted within [X days] of receiving the order.

Exchanges

If you received the wrong product, a damaged product, or a product with a manufacturing defect, please contact us as soon as possible so we can assist you with an exchange or replacement.

Non-Returnable Items

Certain products may not be eligible for return or exchange due to their nature, hygiene requirements, or if they have been used or damaged after delivery.

Tenzero.store reserves the right to reject returns that do not meet the conditions above.